Kelly Leverknight was watching news of the attacks when she heard the plane. "I heard the plane going over and I went out the front door and I saw the plane going down. It was headed toward the school, which panicked me, because all three of my kids were there. Then you heard the explosion and felt the blast and saw the fire and smoke." Another witness, Eric Peterson, looked up when he heard the plane, "It was low enough, I thought you could probably count the rivets. You could see more of the roof of the plane than you could the belly. It was on its side. There was a great explosion and you could see the flames. It was a massive, massive explosion. Flames and then smoke and then a massive, massive mushroom cloud." Val McClatchey had been watching footage of the attacks when she heard the plane. She saw it briefly, then heard the impact. The crash knocked out the electricity and phones. McClatchey grabbed her camera and took the only known picture of the smoke cloud from the explosion.
The first responders arrived at the crash site after 10:06. Cleveland Center controllers, unaware the flight had crashed, notified the Northeast Air Defense Sector (NEADS) at 10:07 that Flight 93 had a bomb on board and passed the last known position. This call was the first time the military was notified about the flight. Ballinger sent one final ACARS message to Flight 93 at 10:10, "Don't divert to DC. Not an option." He repeated the message one minute later. The Herndon Command Center alerted FAA headquarters that Flight 93 had crashed at 10:13. NEADS called the Washington Air Route Traffic Control Center for an update on Flight 93 and received notification that the flight had crashed.
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